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How can I manage this difficult team at work?

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Question - (17 February 2010) 4 Answers - (Newest, 11 March 2011)
A female age , anonymous writes:

This question is more a problem at work than personal relationships.

I am a manager in education. Lately my staff have been bleeding the sickness procedures and I have been becoming quite annoyed about it. I had one staff member with suspected swine flu - no cough or running nose. one off with chronic cystitis. This is a women who is not married! I had one of who's mum dies then a few weeks later her brother dies...... This is all in a small team of 5. I was at my wits end as al the students were complaining.

Lately I have been trying to implement change to the working environment and I met a lot of resistance and attempts to get at me.

I am good at my job. I have to think about the effect on the students and staff. In the two years I have been there I have brought in a lot of ideas and enrichment activities for staff and students. I am like a breath of fresh air - yet I am not settled officewise. I sit in the worst possible posisition. Asked for a swap and no one were having it. Asked for desk change around - nope! ASk for staff to have a clear out - nope!

I feel that there is some jealousy or something causing staff to be resistant. I have tried to get them to bound more buy encourgaging evenings out but - nope!

Not sure how much more I can take - I understand that they have recently complained about me as they know I do extra work for an exam board in work time. I manage my time so why should they be so bothered.

Any comments on how to manage a difficult teamw ould be welcomed.

View related questions: at work, jealous

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A reader, anonymous, writes (11 March 2011):

This is verified as being by the original poster of the question

Just an update on my current position. the staff I was managing eventually got students to complain about me and before I know it I was up for "GROSS MISCONDUCT" for the most pathetic reasons. I knew the college had a bully culture and I was shocked.

My principal (for whom I have a good relationship with) helped me a lot and I resigned and remain jobless at this date. Got a good reference and about to start up on my own.He canceled disciplinary if I resigned.

Funny how life goes.

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A reader, anonymous, writes (21 February 2010):

This is verified as being by the original poster of the question

Thank you both for your advise. Particularly the manager in education. Some very good advice. Please link with me privately.

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A female reader, anonymous, writes (19 February 2010):

i too am a manager in education and have experienced similar issues. i took over a team of 40 teachers who had been managed poorly and the problems were many. i used the organisation policies to help. always complete return to work interviews even if they are off for only one day. they'll soon get bored of the extra time it takes out of their day. don't bother with the evenings out. be managerial and a little distant, don't talk about your personal life and don't ask about theirs. give clear instructions and a date for completion. eg. this office needs clearing out and i would like it completed by..., follow this up with the same instruction by email. arrange for black bags etc and leave them to get on with it. if they don't act upon your instructions have individual meetings with them and ask for an explanation. they won't respect you as their manager if you are too friendly...keep everything work focussed.eg i'm sorry i can't ...the impact on students would be too great. i need you here on (any given evening)because... but in return you can leave early on...re the desk. say you need a space for two chairs because you need to hold meetings in the office and move the whole room around ensuring the seating arrangements are fair, to you too.

they won't like the change in style but if they don't like it they will soon start looking for other work and you'll then be able to recruit staff who are as committed as you are. they could go off long term sick and if so the sickness policy will be initiated and then HR will deal with them.

i would advise against going to senior managers unless as a very last resort. if you can turn this around you will have been through a valuable learning experience. i'm afraid the middle managers post in education is a friend free place unless you have colleagues at the same level you can talk to. good luck!!

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A male reader, CaringGuy United Kingdom +, writes (17 February 2010):

This is a difficult one. The problem with middle management is that the workers all resent you, whilst upper management don't care. You've tried being nice. Now I think you need to be tougher. Speak to superiors and tell them all the facts. Show them all the records too. Then ask for help. Also if it's possible, check exactly what it is those people under you are contacted to do. Whatever it is they have to do under their contact, make them do it. Whatever hours they have to work, make them. You sound like you're a good person who has tried very hard. Now it's time to be a manager and turn the screws.

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